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Marisa Mini

Microsoft Dynamics Consultant

About

I am a Technology Consultant for Microsoft Dynamics 365 software at 💼 RSM US LLP, specializing in CRM system implementations. With a degree in Data Science, I bring expertise in 📊 data analysis, predictive modeling, and machine learning.

In addition to my technical skills, I excel in presenting complex information clearly and have supported project management efforts to ensure the smooth and efficient achievement of milestones.

Before transitioning to the technology field, I was a ⛸️ competitive figure skater and later became a figure skating coach, a role that honed my leadership and mentorship abilities. My diverse background blends technical proficiency with a unique perspective on teamwork, discipline, and adaptability.

Experience

  1. 2024

    Sales Software Implementation

    Healthcare Company

    Designed and implemented a tailored sales solution to streamline operations and improve user adoption, leading to enhanced business processes and efficiency.

    • Dynamics 365
    • Power Platform
    • Sales Hub

  2. 2024

    Power Pages (Portal) Implementation

    Healthcare Company

    Developed and deployed a custom portal to enhance interactions and improve accessibility for healthcare services.

    • Power Pages
    • Power Platform
    • Azure
    • JavaScript
    • HTML

  3. 2024

    Project Operations Implementation

    Healthcare Company

    Co-designed project operations tools to optimize resource management and streamline project tracking.

    • Project Operations
    • Dynamics 365

  4. 2024

    Sales Software Implementation

    Food & Beverage Company

    Implemented a sales software solution to enhance customer relationship management and provide actionable insights for the sales team.

    • Dynamics 365
    • Power BI
    • Sales Hub

  5. 2023

    Customer Service Implementation

    Bio-Chemical Company

    Built a custom CRM solution to enhance customer service workflows and improve responsiveness to client inquiries.

    • Customer Service Hub
    • Power Apps

  6. 2023

    Power Pages (Portal) Implementation

    Government Project

    Built a secure and user-friendly portal for government operations, focusing on accessibility and efficiency for public services.

    • Power Pages
    • Azure AD
    • Power Platform
    • JavaScript
    • HTML

Technical Skills

Coding and Data Science

Languages/Tools

  • Python
  • JavaScript
  • TensorFlow/Keras
  • Pandas
  • Matplotlib

Expertise

  • Data visualization
  • Data cleanup
  • Data analysis
  • Supervised machine learning
  • Unsupervised machine learning

Other Tools

  • Advanced Excel
  • XRM Toolbox

Microsoft Dynamics Software

Modules

  • Power Pages (Portals)
  • Customer Service
  • Sales
  • Field Service
  • Marketing
  • Power BI
  • Power Platform
  • Project Operations

Certifications

  • PL900: Microsoft Power Platform Fundamentals
  • PL100: Microsoft Power Platform App Maker
  • MB210: Microsoft Dynamics 365 Functional Consultant (Sales)